Vinted Shoppers Express Frustration About Sizing Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Response
Countless users and merchants are posting online saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with similar services.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Size Classification Updates
Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change to its shipping options due to shopper criticism.